Your iPhone can't get an email if it's not connected to the internet.You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email.. To connect to a cellular network, tap Settings > Cellular > and move the Cellular Data slider to off/white and then back to on/green. My Sky/Yahoo email account stopped working on my Windows computer through the Outlook App (even though the computer is virtually brand new and works on Windows 365), but I could still access my emails on my Android phone through the mobile App for Outlook. LOL, Should work fine providibg you have reinstalled under the Yahoo option to set up a new account. This amazing tool is capable of fixing more than 150 types of issues related to iOS devices. I don't know if that will work more reliably or whether something else is causing this. Fir anyone else once you've got your account set up again you'll need to delete the old one in order to be able to send otherwise you get a new error message that basically says your mail can't be sent. All sorted now! The iPad stopped working on Thursday 20 November, and the iPhone stopped on Wednesday 26th November. My email stopped working with the following error message. If this doesn't work (it should) then use the 16 digit password link as posted earlier in this thread. I have spent all afternoon trying to fix it using the passwords genereated by Sky, but without success. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Great, thank you very much for this, i've now fixed mine ! Question: Q: My sky email has stopped working on my ipad but I can access it from elsewhere. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. the mail server "imap.tools.sky.com" is not responding. I am on IOS 12 on my iPad, IOS 13 on my iPhone and Outlook 2019 on my PC Reply. I too deleted my sky email account and reinstated it using Yahoo. Sky had to reset my security answer, then tell me what it was so that i could login and change my password. Tap on Accounts. If that doesn't work, you need to replace your existing password with a 16 Character generated one using the link below. Closed gmail account. __________________________________________________________________________________________. If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. This website uses cookies Cookies help us give you a better service e.g. Tap on Delete from My iPhone to confirm. Now, tap on Delete Account. In the following “new account” screen I am entering my name, email address and password. Sky email on iPhone stopped working. Wait a few moments, then turn your box back on. Tap Next, then follow these steps: Choose IMAP or POP for your new account. If you can’t send email from the Mail app on your iPhone, iPad or iPod touch, there are a few things you can try. Step #1. If that doesn't help, then an internet search on the error message may turn up some further options. Remove the Affected Email Accounts and Re-add them. You can't create a new email account through Sky as we no longer offer this service. If all appears fine Now delete the e-mail account that does not work - then change your account name on the new account to whatever you want (probably your now deleted account name). 0 Likes All Replies Reply. You are then all set - everything shoukd work properly. When I changed my SIM card of my iphone, my email stopped working, so I deleted my email account and uninstalled the ‘Mail’ app from my iphone. I'm on ios13. We all have a recovery email which sky… With Push, the server pushes new emails to your iPhone as soon as they come in. Step #2. Any ideas. Is there some setting I should check?? They worked a dream without having to use the 16 character password. Enable the service and try again (how?)" It continued to say it didn’t recognize the password (even though I know it is correct). Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. I've been looking through the forum for hours and tried every variation of deleting the account, re-adding it, rebooting my iPad etc. Follow the onscreen prompts to finish setting up your account. Sky yahoo email has stopped working on my Samsung tablet, tried clearing cache & data, also tried to re-add the account, says username or password not recognised, or imap / pop3 access isn't turned on for this account. Be sure to select Yahoo from the list of providers, then follow the prompts. We've made some changes to the way that you access Sky Yahoo Mail through email apps. I've tried everything! Find out more about using the Mail app on your iPhone, iPad or iPod touch. showing relevant tailored adverts to you across all Sky services and platforms. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Your iPhone can't get an email if it's not connected to the internet. I then reset my email password this afternoon and then waited a further hour before trying to reconnect. Last connected via Apple Mail at 18.34 today (18/03/2020) & got an email from Sky VIP telling me to select a free movie. Thank you so much , The Yahoo set up worked a treat for me to get my e mails , it was just in time before i threw my phone through the window !! Re: My email stopped working with the following error message. My sky emails have stopped working on my iPhone so Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Post ‎03/03/2020 04:49 PM. ; While still holding the backup button, switch your box back on at the mains. My iPad has suddenly stopped receiving emails from the mail app. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Other two email addresses working fine. Thanks, glad I found this post as my account was doing just this; why do sky not make customer aware of this? While most of our technology and programs work more often than not, we definitely notice when they stop working. However. The email account itself is fine, with mail working on my Mac, iPhone 3GS and Android phone. If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. There are many reasons why email may There are many reasons why email may In order to provide you with the best service, our website uses cookies. I get to the server settings and when I press NEXT I get "Login failed. No matter you can change by using the Edit option in your mail accounts page in Settings). Sky box not working? Before you begin. Check iPhone network connection. Setup failed. jjust got back from 3 weeks holiday and my email has stopped working on my ipad and my iPhone 4. 04:30 PM Now, re-add your account. Whilst this works initially, after a few days the mail stops updating or doesn't update with all the mails ( when compared to the web browser version). __________________________________________________________________________________________, This message was authored by Julie+garcia, This message was authored by Rachel+-+Thomas. Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. With email being the quickest and easiest ways to reach anyone, anything, and any company, having it not work is not only frustrating but not acceptable. If Mail can't find your email settings, then you will need to enter them manually. ‎07 Feb 2020 It worked just fine the first day then I noticed I had no new emails coming on my phone (I'm always getting email) and I can't seem to figure out why. “Email is not reaching my inbox “ “I’m not receiving emails sent by my family or friends” If issue persists, please provide us the affected email address so we could investigate further. Verify that you have entered the correct account info in mail settings". If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. Sky Email – What To Do When It Become Unresponsive On iPhone. Mobile or tablet. I'll try that and let you know what happens. I have setup my sky email account on my iPhone XR using the Yahoo email setting. Sending seems ok. Contact the app developer . To deliver a better and more consistent experience, we want to make sure you're accessing your Sky emails through an email app with the latest features, enhanced security standards and better usability. hope- but also sure- that this worregards. Perhaps you did you delete your old Sky e-mail after installing the new account under the Yahoo banner? Step #4. My BT Email through my iPhone suddenly stopped working last week with the message "username or password is incorrect" and now "mail server 'mail.btinternet.com' is not responding. The IMAP/SMTP service is disabled. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my … My sky Yahoo mail has been inaccessible from ALL devices and platforms now for a whole week. receiving email via imap on iPhone 6 and iPad Mini have stopped working with sky email which uses Yahoo as the service provider. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. So, whenever you are facing issues like iPhone stuck in recovery mode, apps are crashing, the screen is … The "cannot get mail" message is apparently quite common for iPhones- you could try the suggestions proposed in the link below: cannot-get-mail-the-connection-to-the-server-failed. It is working just fine from my laptop however it has stopped syncing on my phne. - last edited: my ipad want access sky email through the ipad or safari. (Check your in box etc are ok before proceeding further). 2. You can refer to the settings given … There are a number of reasons why your Outlook is no longer working and a number of ways it can go wrong. @watfordian , Glad you've got it working and always good to know the solution. 04:30 PM. Press the standby button on your box. It is only receiving email which is broken, I am able to send mail … Have you changed anything Thanks Martin? Always reboot before asking for further advice lol. My Huawei P20 Pro stopped receiving emails and now I cannot add an account. Miguel Co ©Lifewire. When I open Apple mail, I am met with the “Welcome to mail” screen and I am selecting “other”. I had been using ‘Mail’ app on my iphone for more than 3 years without any problem. Before you begin. ‎07 Feb 2020 There are a few things to bear in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. Desktop Outlook receives fine. Community content may not be verified or up-to-date. 1 . I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my mobile. Step #6. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install. iPhone/iPad email app not working is now fixed. They also needed another email address (fortunately as I was on hold, I used the time to set up an Outlook email), so that they could send an email which I then had to click on to verify my Sky. Outlook.com on my iphone has stopped working. Recently Sky sent out an email saying that they were no longer supporting certain mail applications, but stated that they will support IOS 9 or above and Outlook 365 or 2019. How to Fix iPhone Email That's Not Working . @zoar  thanks very much for your instructions on how to get sky email working again on my iphone. Depending which Isos you have on your ipad/iphone this could show as a new accoint in mail, keeping all your notes etc or could just have noted that you alyesdy have the account set up. Can someone help please. 1 Recommended Answer 42 Replies 218 Upvotes. sky email has just stopped working on my ipad, reset it 3 times no good. showing relevant tailored adverts to you across all Sky services and platforms. I can't open all my email sub folders when using the email app. Next, you have to tap on your email account. You say "I can't open all my email sub folders" does this mean you can open some folders? Thanks for the advice, zoar. Since then, I get 'Account Error'. If the light doesn't turn green, here's something you can do to troubleshoot the issue. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. Miguel Co ©Lifewire. Enter account settings manually . You can post the email address on the private message that I've provided. There are many issues that can cause your iPhone email to not work properly. Read on to learn about each one. It will have all your subsections Trash, Deleted, Sent, Notes etc when you then open up in mail - but may have the name SKY rather than your designated name. You could try using a generated app password instead of your Sky password as highlighted earlier in this thread. You probably need to generate an app password. Upvote (218) Subscribe Unsubscribe. Step #5. With Fetch, your iPhone checks for new emails on the server at set periods. Check iPhone network connection. If your Mail app notifications aren’t working or your emails are delayed, change the email account to Push: If this is not the case i am stuck - as the Yahoo server for Sky Yahoo is fairly robust although BT have broken away from them and it could just be that Sky might be working along similar lines -hence the various problem we all seem to be having, my iphone is still picking up all Sky e-mails without a problem ever since I reinstalled under the Yahoo banner. I rebooted the phone and then it started downloading the sub folders. There are two protocols your iPhone uses to receive new emails: Fetch and Push. I have the same issue, can Sky respond please. Should then auto set up for you automatically. This website uses cookies Cookies help us give you a better service e.g. If you aren’t sure which one to choose, contact your email provider. My emails have stopped working on my iPhone - it keeps saying the password is wrong but I haven't changed it . 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